Privacy Policy

Last Updated: June 28, 2026

1. OUR COMMITMENT TO PRIVACY

At Pterho, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, protect, and disclose your personal data when you visit or make a purchase from our website, in full compliance with the General Data Protection Regulation (GDPR) and other applicable European Union laws.

2. COMPANY INFORMATION

This website is operated by Trevano Solutions S.R.L.. For all privacy-related inquiries, please contact us at:

Company Name: Trevano Solutions S.R.L.

Registration Number: J2025041588009

VAT Number: 51950960

Registered Address: Bucharest, Sector 6, Str. VALEA OLTULUI, No. 2, ROOM 1, Block M9, Staircase A, Floor 6, Apartment 36

Contact Email: info@pterho.com

3. INFORMATION WE COLLECT

We collect only the information necessary to provide a high-quality shopping experience:

Personal Data: Full name, email address, shipping/billing address, and phone number.

Payment Data: Payments are processed through secure third-party providers. We do not store your full credit card or payment credentials.

Technical Data: IP address, device type, browser information, and website browsing records for traffic analysis and service optimization.

4. PURPOSE OF DATA PROCESSING

Your information is processed for the following legitimate purposes:

Order Fulfillment: To process, verify, and deliver your orders.

Communication: To send order confirmations, shipping updates, and after-sales support.

Service Optimization: To analyze website performance and enhance your user experience.

Legal Compliance: To meet regulatory, tax, and accounting requirements under EU law.

5. DATA PROTECTION & SHARING

Security Measures: We employ advanced encryption technology and secure server systems to prevent unauthorized access, disclosure, or misuse of your information.

Third-Party Disclosure: We do not sell, trade, or rent your personal information to third parties. Data is shared only with trusted service providers (e.g., logistics carriers, payment processors) exclusively to fulfill your transactions.

6. COOKIES

We use cookies to enhance your shopping experience, remember preferences, and analyze traffic. You may disable cookies in your browser settings at any time, though this may impact site functionality.

7. YOUR GDPR RIGHTS

If you are located in the EU, you have the following rights regarding your personal data:

Access & Correction: Right to view or modify your data.

Erasure: Right to request the deletion of your personal data ("Right to be Forgotten").

Withdrawal of Consent: Right to opt-out or withdraw consent for data processing at any time.

Complaint: Right to lodge a complaint with your local Data Protection Authority. To exercise these rights, please contact info@pterho.com.

8. EXTERNAL LINKS

Our website may contain links to third-party platforms. We are not responsible for the privacy practices of external sites and encourage you to review their policies before browsing.

9. POLICY UPDATES

We reserve the right to revise this Privacy Policy at any time. Revisions will be posted on this page with an updated effective date. Continued use of our website constitutes your acceptance of the updated terms.