Contact Us

Got any questions, suggestions, or need after-sales support? We are always here to help you!
We value every customer and try our best to provide a pleasant shopping experience. Whether you have product inquiries, order tracking issues, return requests, or business cooperation intentions, please feel free to contact us.

📩 Email Support

Our official customer service email: info@pterho.com
We promise to reply to all emails within 24 business hours. Please do not hesitate to send us a message if you have any concerns.

📍 Contact Information

  • Business Email: info@pterho.com
  • Service Time: Monday - Friday (UTC+8)

💬 Frequently Asked

How long will I receive my order? We provide global shipping. Normally, the delivery time takes 10-20 business days depending on your country and region.
Do you have a return policy? Yes. We support a 30-day return & replacement policy for defective products. Please contact our email for return guidance.
Thank you for your trust and support. Stay cool with us!

Company Name: TREVANO SOLUTIONS S.R.L.
Company Address: Bucharest, Sector 6, Str. VALEA OLTULUI, No. 2, ROOM 1, Block M9, Staircase A, Floor 6, Apartment 36